Mark Fiala

Mark Fiala brings nearly 30 years of strategic human resources leadership and human resources consulting experience to provide you with solutions to your business’ needs in talent management. As a member of senior management himself, Mark has led the Human Resources functions in both privately-held and public companies with revenues exceeding $500 million. Mark understands your needs and can provide solutions to help you achieve your organization’s goals.

Prior to Organizational Architecture, Mark held senior human resources positions in the retail, specialty chemical and mortgage industries. Additionally, he has experience in the insurance and health care industries. He holds the designations of Certified Employee Benefits Specialist and Senior Professional in Human Resources. Mark earned his MBA from The Ohio State University.

Mark served in the United States Navy as an intelligence officer.

Contact Mark at or connect with him on Linkedin.


Ryan Sheehan

Ryan Sheehan is an accomplished human resources and talent management professional with a solid track record of aligning people and business strategies. Across his 15 years of career experience, he has developed, implemented, and improved HR programs, processes, and tools/technologies. Also, Ryan is adept at directly matching top talent with esteemed employers and creating strong talent acquisition strategies, trainings, and teams.

Prior to partnering with Organizational Architecture, Ryan grew and led the HR function of a four-time Weatherhead 100 award recipient – an emerging staff augmentation/Healthcare IT company based in Cleveland, Ohio. Additionally, he has worked for local, regional, and international companies within the healthcare, not-for-profit, information technology, and professional services industries. Ryan earned his Bachelor of Arts degree in Communications and Psychology from John Carroll University.

Contact Ryan at or connect with him on Linkedin.


Heather Muller

Heather Muller has over 20 years of experience working in the library profession. She has worked in small, rural settings as well as large, urban libraries. Heather has worked with diverse staff, library boards, administrations, volunteers, and collections. She has worked in various library departments including, Tech Services, IT, Reference, and Administration. Heather can identify and capitalize on her knowledge and experience to create best practices and standards. She is a proven leader in academic, special, and public libraries with a focus on public service, efficiencies, and staff motivation.

Heather has an undergraduate degree from Wright State University in Communications and Media Studies, a Master’s degree in Computer Resource Management from Webster University and earned her Master’s in Library and Information Science from the University of Missouri-Columbia.

Contact Heather at or connect with her on Linkedin.


Cari Dubiel

Cari Dubiel is a public library expert with 20+ years of experience. Having worked from the ground up as a shelver to her current position as Assistant Director with the Twinsburg Public Library, Cari understands the operational aspects of public libraries from both a staff and administrative perspective. Cari has managed projects such as technical services workflow development, software evaluation and implementation, collection development analysis, employee onboarding and training, and website usability.

Cari holds a BA from Hiram College and a Master’s in Library and Information Science from Kent State University. She is also an adjunct faculty member at KSU in the iSchool program. She presents frequently for PCI Webinars and has also presented for NEO-RLS, OLC, and public library staff development days. A former Library Liaison to the National board of Sisters in Crime, Cari is very active in the publishing industry. She is represented by Lynnette Novak of the Seymour Agency and is the lead editor for Writing Bloc Books.

Contact Cari at or connect with her on Linkedin.