Client success story – Elyria Public Library System

Client success story – Elyria Public Library System

By on Oct 17, 2023 in Blog, Case Study, Government and Public Sector, HR Consulting, Human Resources, Human Resources consulting, Organizational Design, Performance Management, Performance Management Consulting, Position Descriptions, Public Libraries, Success Stories |

Our latest success story highlights our HR consulting services and how we helped a public library with setting expectations and measuring performance among the management team.

Founded in 1870, Elyria Public Library System is recognized locally and regionally for exceptional public service and provides a wide array of materials, programs, and services to Lorain County, Ohio’s citizens. The library system is comprised of four branch locations [three of which were recently renovated] and two mobile outreach vehicles. The library enjoys strong financial and patron support from the community.

Elyria Public Library System’s mission is to connect, engage, and inspire all with intellectual and creative opportunities.

Library Director Jennifer Starkey was our project partner. She said:

We recently collaborated with OA on a vital project aimed at refining the job descriptions for our library’s managerial roles and implementing a performance appraisal tool directly aligned with these descriptions. As a library director, I recognized the importance of clarifying our manager’s expectations and enhancing our evaluation processes.


OA approached this task with professionalism and diligence, crafting precise job descriptions that serve as a strong framework for our managerial team. The development of the performance appraisal tool, intricately linked to these descriptions, has significantly elevated our ability to set and measure performance standards.


I am genuinely impressed with the outcomes achieved through our partnership with OA and their commitment to improving organizational effectiveness.


I also want to commend their collaborative spirit throughout this project. They consistently demonstrated a willingness to meet with our team, listen to our feedback, and refine deliverables to align with our specific needs. This collaborative approach significantly enhanced the project’s success and underscored their commitment to our library’s success.

Organizational Architecture is the trusted partner for more than thirty public libraries for human resources consulting, recruiting, performance management, and leadership development. If you need help in any of these areas, contact us and check out other public library updates to learn more.