Client success story – HR operations audit
Today’s success story highlights how Organizational Architecture can assess their client’s overall human resource function through a meaningful, focused, and thorough HR operations audit. Starting in October 2016, Organizational Architecture conducted an HR operations audit for a local nursing home and assisted-living facility to identify and address any compliance issues or areas of improvement.
Senior Leadership and the Human Resources department initially contacted us to help them assess their HR function and make suggestions in areas they could improve their service.
We started the assessment by conducting on-site audit meetings and interviews with key leadership members and the Human Resources department to collect data and gain a thorough, in-depth look at their current human resources processes and procedures. Areas of assessment included talent acquisition; compensation and benefits; employee and labor relations; performance management; succession planning; training, development, and orientation; legal and regulatory compliance; and recordkeeping, administration, and HR systems.
Once we concluded our HR operations review, we were able to provide our client with specific findings and action items including a detailed report of the analysis, findings, and recommendations based on data collected during the audits and interviews.
With our analysis, our client feels equipped with the right tools and resources to improve their current human resources function to help better service employees and the overall organization.