Client success story – Case Paper Company

Client success story – Case Paper Company

By on Apr 17, 2018 in Best Practices, Blog, Compliance, Harassment, Harassment Prevention Assessment, Success Stories, Training and Development Consulting | 0 comments

This month’s success story features our work with Case Paper.  Although they are 75 years old, they just recently hired their first HR director [and also an old colleague].  One of his first tasks was to review the employee handbook provisions and processes related to harassment.  More on that below…

Since 1943, Case Paper Company has provided incomparable service to the printing and packaging industry. The foundation of this service rests on maintaining one of the largest inventories of coated paper and board in both rolls and sheets in the United States; providing swift delivery of custom-converted products from state-of-the-art equipment; and the ability to process custom sizes.

In fact, Case Paper has an extensive inventory of over 75,000 tons of paper and board available for immediate delivery, warehoused in over 1.25 million square feet of storage space across the U.S. They also provide state-of-the-art converting, warehousing, shipping, and logistics from several North American locations.

Once their HR leader assessed the current state of their harassment avoidance program, he contacted OA for assistance in developing and delivering Diversity and Harassment Awareness Training.

Ron Hervi, Director of Human Resources said:

I had worked with OA’s Mark Fiala years ago when we were part of the Human Resources department in the company in which we worked.  I knew his reputation and that of his company, so once I got acclimated to my new role at Case Paper, we started talking about how we could work together to deliver Diversity, Inclusion, Sensitivity, and Harassment Prevention training to my management team.


Mark developed and delivered some of the best training we have ever received…his approach was to facilitate a real conversation with my leaders and help them understand the negative effect of harassment and the benefits of fostering diversity and inclusion.


We held workshops in Philadelphia and Chicago for a total of six workshops.  Each session was delivered effectively, and real learning took place…the feedback we received was that the training was useful, meaningful…and believe it or not, fun!


It’s no secret that harassment is on many employer’s minds…making sure your managers are trained to spot and take action in cases of harassment is critical.  Make sure you provide them the tools they need to protect your employees and you.

If it has been a while since you have assessed your harassment prevention program…now is a good time to do so.  We can help!…our Harassment Prevention Assessment can give you the assurance that you are doing everything right…and help you fix areas of exposure as well.

If you need assistance developing and delivering harassment awareness training or other training and development consulting, contact us and check out our blog for more resources.