There comes a time when every engagement ends. The compensation study has been completed and recommendations implemented, the candidate we recruited has accepted the offer and has a start date, the performance management system has been developed and managers are starting to use it. After all of the work has been completed, our clients sometimes […]
Read MoreMany of our clients are preparing their budgets for 2023 including the investments they plan to make in developing their supervisors and managers to be more effective leaders. OA has been working with clients for over fifteen years to give their managers the tools they need to be more effective as leaders, and help them […]
Read MoreBy Cari Dubiel It’s impossible to know exactly what a direct report is doing at a given moment—and this task is even more daunting in the arena of special skills. Most Directors have an MLIS and a library background but have to supervise information technology, building, and public relations professionals. On the other side, Trustees’ […]
Read MoreChanging a culture isn’t easy. Defining core values is an important part of a new way of doing business. But once they are defined, how do you really make them part of your DNA? Our recent project with Cortina Leathers shows one of the ways this is done. Cortina Leathers started out as a small, […]
Read MoreOver the years we have posted several Updates about the importance of employee handbooks and how to use them effectively. This month’s case study has some tips on making the handbook rollout process more effective so that it is an effective tool for your managers as well as increasing understanding with your employees. Having worked […]
Read MoreBy Cari Dubiel Public libraries are often faced with challenges when it comes to training in general: staff shortages, lack of time, and the need to stay relevant to their communities, are only a few examples. Leadership training gets pushed to the back burner, and managers are expected to become self-starters, learning on the fly. […]
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