By Cari Dubiel It’s impossible to know exactly what a direct report is doing at a given moment—and this task is even more daunting in the arena of special skills. Most Directors have an MLIS and a library background but have to supervise information technology, building, and public relations professionals. On the other side, Trustees’ […]
Read MoreChanging a culture isn’t easy. Defining core values is an important part of a new way of doing business. But once they are defined, how do you really make them part of your DNA? Our recent project with Cortina Leathers shows one of the ways this is done. Cortina Leathers started out as a small, […]
Read MoreOver the years we have posted several Updates about the importance of employee handbooks and how to use them effectively. This month’s case study has some tips on making the handbook rollout process more effective so that it is an effective tool for your managers as well as increasing understanding with your employees. Having worked […]
Read MoreBy Cari Dubiel Public libraries are often faced with challenges when it comes to training in general: staff shortages, lack of time, and the need to stay relevant to their communities, are only a few examples. Leadership training gets pushed to the back burner, and managers are expected to become self-starters, learning on the fly. […]
Read MoreOur case study for this month highlights work we did for a public library client of ours. We are passionate about helping our public library clients learn and use best practices when it comes to Human Resources strategies. In this project we worked with a library’s Board of Trustees to develop a performance management process […]
Read MoreBy Cari Dubiel Developing and executing the evaluation of an Executive Director or Fiscal Officer is often a challenge for public library trustees and employees alike. As community members, trustees aren’t always able to be on-site at the library. Administrative staff are tasked with operating the library, so the trustees don’t have to, and there […]
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