Effective training methods
There are several methods that may be used to effectively train employees. These diverse methods include off-the-job training, on-the-job training, formal training, and informal training.
- Off-the-job training – usually conducted in the form of classroom training in a remote location. It may be a seminar, internet training, satellite-transmitted training, or group training with role playing and case studies. Off-site training is least disruptive to daily business, but is expensive and can cause short-staffing situations while employees are away from their locations.
- On-the-job training – may be conducted in the form of responsibility rotations, apprenticeships, special assignments, or mentoring. On-the-job training is “real world”, and may be disruptive to daily business; however, it is very cost-effective.
- Formal training – has a structured format and is usually planned in advance. Due to the inflexibility of the presentation, formal training is somewhat less popular, due to the related scheduling challenges.
- Informal training – unplanned, unstructured, and can be tailored to the attendees. Informal training frequently involved employees working with one another. Information and work-related issues are openly discussed. Informal training, including role playing and coaching, has the advantage of flexibility. It can be done whenever time permits and is very cost-effective.
Make yourself aware of any training tools your organization may have available for their employees, such as online training modules, video-based training, or training booklets/manuals. These can be great tools to incorporate into the various training methods to ensure employees are receiving the training method they learn best from.