This month’s success story is an example of how Organizational Architecture assisted its client with the launch of a new business unit by providing HR best practices in a retail environment. The National Association of College Stores [NACS] is a not-for-profit trade association representing the $10 billion campus retailing industry. NACS represents more than 4,000 stores serving colleges, universities, and K-12 schools in the United States, Canada, and around the world; along with more than 1,000 companies supplying goods and services to campus stores. NACS members also include higher education professionals, organizations, associations, and others interested in the industry’s vitality. NACS is headquartered in Oberlin, Ohio, with branch offices in Westlake, Ohio; Washington, D.C.; and Irvine, California. NACS recently launched a new initiative through its indiCo subsidiary to provide operational and management solutions to independent campus stores at colleges and universities across North America. While they had provided consulting to college bookstores in the past, this new endeavor included services involving direct management of college stores. They were already connected with Organizational Architecture through their employee benefits advisor who was aware of the deep experience we had with retail HR systems. Frank Sulen, Chief Financial Officer, said: We were connected with Organizational Architecture through a trusted advisor who knew of their experience with retail and multi-unit organizations. Not only has OA provided consulting services to retailers, they have actually worked in management positions with several large retail organizations. We needed help modifying our current HR processes, which were developed to support an organization with a few locations and many people in each location, allowing our HR department to support them in a direct, face-to-face fashion. We needed help leveraging our current processes to a widely distributed model. OA started by conducting a review of all of our current HR practices, and made recommendations on how to modify them to serve retail organizations. Then, they developed an extensive collaboration checklist to assist us before, during, and after the process to convert stores from school management to ours. They worked with us each step of the way to ensure that when our first college store management collaboration commenced, we could foresee any last-minute issues and develop good processes to...
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Organizational Architecture is pleased to share our recent article published in the Galliard Family Business Advisor Institute newsletter. Our piece Succession planning is more than ownership and control…it’s how you build a strong organization can be found here on their website. In this article, we share the benefits of succession planning and how to develop a succession plan for your business. The Galliard Family Business Advisor Institute is an educational membership organization of advisors and business leaders working to support the success of family-owned and closely-held businesses, raise the standards of family business advising, and provide continuity in service across our network. We are proud to be members of the Galliard Family Business Advisor Institute network of advisors and are thankful for the opportunity to help family-owned with their workforce strategy challenges. Learn more about our work here and check out our blog for other helpful resources. If you need support aligning your workforce strategy with your business strategy, contact us and connect with us LinkedIn, Facebook, and...
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This month’s success story is an example of how Organizational Architecture assisted its client with an executive level recruiting challenge. The Cuyahoga County Public Library offers the very best in public library service in the nation. The library is focused on being the center of community life and is dedicated to creating an environment where reading, lifelong learning, and civic engagement thrive. Recently, their Human Resources Director retired. Since we had worked with the Library before and knew the organization well, they asked us to assist them with the sourcing, screening, and selection process for their new HR leader. Before we even started to engage with the talent market for this role, we had discussions with the Library leadership team about the role and its responsibilities. We discussed the unique role of HR in public sector employers and the critical need for a good understanding of labor relations. Sari Feldman, Executive Director of the Cuyahoga County Public Library said: Organizational Architecture facilitated an incredibly positive recruitment experience for CCPL. They demonstrate a thoughtful and organized approach to uncover the unique needs of the organization and the role, and then to find the right people. They asked strong questions and clearly understood our needs. Additionally, they kept us apprised throughout the process, and within a short period of time provided us with an outstanding slate of candidates to meet. They helped us consider the candidates’ strengths and how they would complement our leadership team, lead our HR function, and support our employees. They provided quality guidance and support throughout the process. The candidate we selected brings all the things we were looking for and more…we could not be more pleased with our experience working with Organizational Architecture. Spending time at the front end of the search to fully understand the role and the organization is critical. Identifying these screening criteria helped make our recruitment fast, efficient, and effective. Do you need assistance with a strategy for effective recruitment? Contact us to learn how we can help and check out our blog for more...
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Organizational Architecture is pleased to be part of a recent newsletter published by the Galliard Family Business Advisor Institute. Our article Finding the Right People – Strategies for Recruitment was featured in the newsletter and can also be found on their website. The Galliard Family Business Advisor Institute is an educational membership organization of advisors and business leaders working to support the success of family-owned and closely-held businesses, raise the standards of family business advising, and provide continuity in service across our network. We’re proud to be part of their network of advisors and grateful for the opportunity to assist family-owned businesses with their workforce strategy challenges. Learn more about Organizational Architecture’s work here and connect with us on social media on LinkedIn, Facebook, and Twitter. Looking forward to connecting with...
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This month’s success story is an example of how Organizational Architecture assisted its client, Shaffer Capital, with a recruiting challenge. Shaffer Capital was in search of a new Client Service Associate. Shaffer Capital is a financial planning firm located in Westerville, OH. They help their clients plan for retirement and achieve financial success through informed investments and risk management solutions. Matt Shaffer, Founder and Chief Executive Officer of Shaffer Capital, said: “We asked Organizational Architecture to help us fill the position because of our positive experience with them in the past. We knew they would listen to our unique needs and work with us to find someone who could be successful in our business. Organizational Architecture worked closely with us to think about the responsibilities of the job and the experience needed to perform those duties effectively. The candidates they screened for us had the characteristics we were looking for, which made the selection process much easier. They presented to us four qualified candidates who brought unique talents and styles which gave us options when making our selection decision. Not only did we find a great new team member, but we also connected with candidates who may have a future spot with us”. As mentioned in Part 1, we spent time doing a bit of work on the front end of the search outlining the necessary competencies for the job. Developing and identifying these screening criteria helped make our recruitment fast, efficient, and effective. Do you need assistance with a strategy for effective recruitment? Contact us and check out our blog for more helpful...
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Today’s success story highlights how Organizational Architecture helped its client recruit the right person to fill an opening in their office. Our client is a financial planning and investment management company located in Westerville, OH. We have a long-standing relationship with this client and were excited to help them again. One of the initial steps we took was to update the job description. We worked closely with our client to determine how this role fit into their organization as well as the necessary duties and responsibilities. Spending time on the job description ensured we sourced, screened, and selected candidates efficiently and effectively. It also helped us streamline the recruitment process and find the right person for the job. Additionally, by taking the time to update the job description to fit their present needs, the new hire would understand exactly what was expected of them when they started and be able to meet those expectations. Do you need assistance with a strategy for effective recruitment? Contact us and check out our blog for more helpful...
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