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Success Stories

Client success story – Athens Foods

Client success story – Athens Foods

By on Mar 29, 2018 in Blog, Compensation Consulting, Success Stories | 0 comments

This month’s success story features our work with Athens Foods.  We were asked to assist with updating their compensation system and provide information on best practices to help them remain competitive. Athens Foods is the world’s largest producer of fillo dough and fillo products, including convenient, pre-baked Mini Fillo Shells. Since 1958 they’ve been perfecting fillo. Athens® is committed to continually creating new recipes, gourmet appetizers, handmade desserts, and a full array of fillo delicacies. Bob Tansing, Chief Financial Officer at Athens Foods, said: Organizational Architecture brought a fresh set of eyes to our compensation practices.  They took the time to thoroughly evaluate our needs and understand our organization.  They also made valuable recommendations to improve our compensation practices.   We pay close attention to labor rates and have developed useful tools to understand the competitive landscape.  But we wanted to know if there were ways to enhance our current system as well as learn best practices and what other organizations are doing. Organizational Architecture gave us a good perspective on what approaches are being used, how to enhance our compensation philosophy, and what merit increase trends they are seeing. Organizations of all types and sizes can use help to assess if their compensation program is driving the results they want. Implementing basic compensation tools, systems, and policies can make a world of difference in your reward strategies. If you need assistance improving your compensation practices or other human resources consulting, contact us and check out our blog for more...

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Client success story – ALICE Training Institute

Client success story – ALICE Training Institute

By on Jan 24, 2018 in Blog, HR Consulting, HR Operations Audit, HR Project Management, Success Stories | 0 comments

Are you a newer organization that has to develop your Human Resources function?  Recently, Organizational Architecture worked with a company that was just starting on the path of building its HR function, and needed some help assessing what they were doing and how to build their HR processes the right way. ALICE Training Institute was founded in 2013.  The ALICE [Alert, Lockdown, Inform, Counter, Evacuate] Training instructor-led classes provide preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter event. Whether it is an attack by an individual person or by an international group of professionals intent on conveying a political message through violence, ALICE Training option based tactics have become the accepted response, versus the traditional “lockdown only” approach. Since they had been in business for several years, we performed a review of their HR practices to make sure they were in full compliance.  Then, we turned our focus to improving processes to ensure the HR function was operating effectively and efficiently. Dave Mueller, Chief Executive Officer, said: We contacted Organizational Architecture to help us make sure we were operating in a compliant manner, and to ensure we were building effective processes to ensure our people were treated in a fair and consistent manner.  They didn’t let us down.   Not only did they review our programs and make recommendations to ensure we were compliant and efficient, they also assisted us with building an employee relations model that was responsive to employees and helped our supervisors become more effective at leading their people. The mission of ALICE Training Institute is to SAVE MORE LIVES.  Their program is critical to helping ensure people have an effective response to active shooter situations. Most organizations could benefit from their training. If you would like to learn more, contact us and we can connect you with their Program Management team to get your training scheduled. Do you need to review your HR function for compliance and efficiency? Learn more about our HR consulting services and check out our blog.  Then, contact us to see how we can help...

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Client success story – ACRT Inc.

Client success story – ACRT Inc.

By on Oct 24, 2017 in Blog, HR Consulting, Success Stories, Training and Development Consulting | 0 comments

One example of how Organizational Architecture assists its client with management training is our work with ACRT Inc. and its management development workshops. Training and development programs can help new managers grow into their role and make current managers even better! ACRT is a leading independent utility vegetation management consulting company that prevents and rapidly resolves utility challenges by assessing and monitoring utility systems for vegetation liabilities and storm preparedness. They have teams of employees all over the United States ensuring that electrical power lines are clear of hazards that can disrupt service. They were ready to implement several initiatives to help their workforce, but with limited bandwidth, they needed to bring in an external resource to assist them. Their leadership had already done a needs assessment of their managers and identified development areas, so they were ready to hit the ground running. We were able to help them by developing and delivering training workshops on topics such as Customer service Effective communication Effective interviewing and selection Effective presentation techniques Leading productive meetings Understanding generational differences The workshops included facilitation, workbooks, activities, handouts, and other tools for effective learning.  Additionally, many of these workshops were developed to be uploaded to their learning management system [LMS] so that remote learners could take advantage of the learning. Bob Chess, Chief Human Resources Officer at ACRT, said, Organizational Architecture was a huge help with developing and delivering our leadership workshops.  We had begun to develop an internal capability for staff training and development as part of our overall succession planning process, and needed assistance in the meantime ensuring our staff received the training they needed. Partnering with Organizational Architecture allowed us to focus on launching other HR initiatives while ensuring that development of our managers was underway.   They were effective in helping us develop the content for the workshops as well as the tools to ensure effective learning.  Organizational Architecture was able to provide an outside perspective on how to deliver the training effectively, which equipped our managers with tools to integrate into ongoing performance management and delivering annual performance reviews. No matter what type of training your staff or managers need, Organizational Architecture can provide the necessary training to help...

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Client success story – Keith D. Weiner & Associates

Client success story – Keith D. Weiner & Associates

By on Sep 19, 2017 in Blog, Success Stories, Talent Acquisition | 0 comments

This month’s success story highlights how Organizational Architecture assisted its client with a recruiting challenge. Keith D Weiner & Associates Co., LPA is a creditors’ rights law firm founded in 1985 with offices in Ohio and Wisconsin.  Their practice is limited to commercial and retail collections, foreclosures, bankruptcy, replevins, evictions, and civil litigation related to these areas.  They strive to build rewarding and long-lasting attorney/client relationships based upon a foundation of value, accountability, reliability, and integrity. They found they needed help filling their Human Resources Manager position.  We stepped in to assist them with the sourcing, screening, and selection process for their new HR leader. We began this project by having discussions with the firm’s leadership team about the position and its responsibilities as well as the role of HR in a law firm.  Before engaging with any potential candidates, we needed to understand the position description and skills necessary to be successful in this role to ensure we found the right person for the job. Keith D. Weiner, founder and principal of the firm said: Organizational Architecture helped simplify the recruitment process and guided us to find the right person for this opening.  They listened to our needs, asked insightful questions, and took the time to clearly understand what we were looking for and how this role fit into our firm.   They kept us informed throughout the process and took into consideration our feedback every step of the way.  They helped us determine exactly what competencies and technical expertise were needed to perform the duties required of the job and found candidates with those skills.  They also helped us consider the applicants’ strengths and how they would complement our team and lead our HR, personnel administration, and payroll functions.  They provided quality guidance, support, and expertise throughout the engagement.   The candidate we selected had all the characteristics we were looking for…we are extremely pleased with our experience working with Organizational Architecture. Spending time evaluating the responsibilities of the role before searching for candidates is critical for successful recruitment.  Identifying these screening criteria helped make our recruitment fast, efficient, and effective. Do you need assistance with a strategy for effective recruitment? Contact us  to learn how we...

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Client success story – National Association of College Stores

Client success story – National Association of College Stores

By on Aug 22, 2017 in Blog, HR Consulting, HR Project Management, Non Profit, Organizational Design, Success Stories | 0 comments

This month’s success story is an example of how Organizational Architecture assisted its client with the launch of a new business unit by providing HR best practices in a retail environment. The National Association of College Stores [NACS] is a not-for-profit trade association representing the $10 billion campus retailing industry.  NACS represents more than 4,000 stores serving colleges, universities, and K-12 schools in the United States, Canada, and around the world; along with more than 1,000 companies supplying goods and services to campus stores.  NACS members also include higher education professionals, organizations, associations, and others interested in the industry’s vitality. NACS is headquartered in Oberlin, Ohio, with branch offices in Westlake, Ohio; Washington, D.C.; and Irvine, California. NACS recently launched a new initiative through its indiCo subsidiary to provide operational and management solutions to independent campus stores at colleges and universities across North America.  While they had provided consulting to college bookstores in the past, this new endeavor included services involving direct management of college stores.  They were already connected with Organizational Architecture through their employee benefits advisor who was aware of the deep experience we had with retail HR systems. Frank Sulen, Chief Financial Officer, said: We were connected with Organizational Architecture through a trusted advisor who knew of their experience with retail and multi-unit organizations.  Not only has OA provided consulting services to retailers, they have actually worked in management positions with several large retail organizations.   We needed help modifying our current HR processes, which were developed to support an organization with a few locations and many people in each location, allowing our HR department to support them in a direct, face-to-face fashion.  We needed help leveraging our current processes to a widely distributed model.   OA started by conducting a review of all of our current HR practices, and made recommendations on how to modify them to serve retail organizations.  Then, they developed an extensive collaboration checklist to assist us before, during, and after the process to convert stores from school management to ours.  They worked with us each step of the way to ensure that when our first college store management collaboration commenced, we could foresee any last-minute issues and develop good processes to...

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Client success story – Cuyahoga County Public Library

Client success story – Cuyahoga County Public Library

By on Jul 18, 2017 in Blog, Government and Public Sector, Success Stories, Talent Acquisition | 0 comments

This month’s success story is an example of how Organizational Architecture assisted its client with an executive level recruiting challenge. The Cuyahoga County Public Library offers the very best in public library service in the nation. The library is focused on being the center of community life and is dedicated to creating an environment where reading, lifelong learning, and civic engagement thrive. Recently, their Human Resources Director retired.  Since we had worked with the Library before and knew the organization well, they asked us to assist them with the sourcing, screening, and selection process for their new HR leader. Before we even started to engage with the talent market for this role, we had discussions with the Library leadership team about the role and its responsibilities.  We discussed the unique role of HR in public sector employers and the critical need for a good understanding of labor relations. Sari Feldman, Executive Director of the Cuyahoga County Public Library said: Organizational Architecture facilitated an incredibly positive recruitment experience for CCPL.  They demonstrate a thoughtful and organized approach to uncover the unique needs of the organization and the role, and then to find the right people.   They asked strong questions and clearly understood our needs.  Additionally, they kept us apprised throughout the process, and within a short period of time provided us with an outstanding slate of candidates to meet.  They helped us consider the candidates’ strengths and how they would complement our leadership team, lead our HR function, and support our employees.  They provided quality guidance and support throughout the process.   The candidate we selected brings all the things we were looking for and more…we could not be more pleased with our experience working with Organizational Architecture. Spending time at the front end of the search to fully understand the role and the organization is critical. Identifying these screening criteria helped make our recruitment fast, efficient, and effective. Do you need assistance with a strategy for effective recruitment? Contact us  to learn how we can help and check out our blog for more...

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