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HR Consulting

Client success story – ALICE Training Institute

Client success story – ALICE Training Institute

By on Jan 24, 2018 in Blog, HR Consulting, HR Operations Audit, HR Project Management, Success Stories | 0 comments

Are you a newer organization that has to develop your Human Resources function?  Recently, Organizational Architecture worked with a company that was just starting on the path of building its HR function, and needed some help assessing what they were doing and how to build their HR processes the right way. ALICE Training Institute was founded in 2013.  The ALICE [Alert, Lockdown, Inform, Counter, Evacuate] Training instructor-led classes provide preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter event. Whether it is an attack by an individual person or by an international group of professionals intent on conveying a political message through violence, ALICE Training option based tactics have become the accepted response, versus the traditional “lockdown only” approach. Since they had been in business for several years, we performed a review of their HR practices to make sure they were in full compliance.  Then, we turned our focus to improving processes to ensure the HR function was operating effectively and efficiently. Dave Mueller, Chief Executive Officer, said: We contacted Organizational Architecture to help us make sure we were operating in a compliant manner, and to ensure we were building effective processes to ensure our people were treated in a fair and consistent manner.  They didn’t let us down.   Not only did they review our programs and make recommendations to ensure we were compliant and efficient, they also assisted us with building an employee relations model that was responsive to employees and helped our supervisors become more effective at leading their people. The mission of ALICE Training Institute is to SAVE MORE LIVES.  Their program is critical to helping ensure people have an effective response to active shooter situations. Most organizations could benefit from their training. If you would like to learn more, contact us and we can connect you with their Program Management team to get your training scheduled. Do you need to review your HR function for compliance and efficiency? Learn more about our HR consulting services and check out our blog.  Then, contact us to see how we can help...

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Client success story – ACRT Inc.

Client success story – ACRT Inc.

By on Oct 24, 2017 in Blog, HR Consulting, Success Stories, Training and Development Consulting | 0 comments

One example of how Organizational Architecture assists its client with management training is our work with ACRT Inc. and its management development workshops. Training and development programs can help new managers grow into their role and make current managers even better! ACRT is a leading independent utility vegetation management consulting company that prevents and rapidly resolves utility challenges by assessing and monitoring utility systems for vegetation liabilities and storm preparedness. They have teams of employees all over the United States ensuring that electrical power lines are clear of hazards that can disrupt service. They were ready to implement several initiatives to help their workforce, but with limited bandwidth, they needed to bring in an external resource to assist them. Their leadership had already done a needs assessment of their managers and identified development areas, so they were ready to hit the ground running. We were able to help them by developing and delivering training workshops on topics such as Customer service Effective communication Effective interviewing and selection Effective presentation techniques Leading productive meetings Understanding generational differences The workshops included facilitation, workbooks, activities, handouts, and other tools for effective learning.  Additionally, many of these workshops were developed to be uploaded to their learning management system [LMS] so that remote learners could take advantage of the learning. Bob Chess, Chief Human Resources Officer at ACRT, said, Organizational Architecture was a huge help with developing and delivering our leadership workshops.  We had begun to develop an internal capability for staff training and development as part of our overall succession planning process, and needed assistance in the meantime ensuring our staff received the training they needed. Partnering with Organizational Architecture allowed us to focus on launching other HR initiatives while ensuring that development of our managers was underway.   They were effective in helping us develop the content for the workshops as well as the tools to ensure effective learning.  Organizational Architecture was able to provide an outside perspective on how to deliver the training effectively, which equipped our managers with tools to integrate into ongoing performance management and delivering annual performance reviews. No matter what type of training your staff or managers need, Organizational Architecture can provide the necessary training to help...

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EEO-1 Survey Reminder for 2017

EEO-1 Survey Reminder for 2017

By on Sep 12, 2017 in Blog, Compliance, HR Consulting | 0 comments

Certain employers that are subject to Title VII of the Civil Rights Act of 1964 and meet other specific requirements must submit their EEO-1 Survey to the U.S. Equal Employment Opportunity Commission [EEOC] by March 31 2018.  In the past, this has been due by September 30, however the 2017 due date has been extended because of additional filing requirements which can be found here.  Keep in mind that employment figures from any pay period starting in October 2017 through December 2017 may be used, therefore you should start filing sooner rather than later. The purpose of the EEO-1 Survey is to collect and analyze employment data on minorities and women from private employers and government contractors.  The goal of the EEOC is to discover employment patterns within companies and certain industries and determine if minorities and woman are underrepresented. Most often, company payroll providers are able to generate an EEO-1 report by pulling employment data from their payroll system, which can be uploaded and submitted on the EEOC’s website. Do you have questions on filing the EEO-1 Survey or have other HR consulting needs? Contact us and check out our blog for more helpful...

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Client success story – National Association of College Stores

Client success story – National Association of College Stores

By on Aug 22, 2017 in Blog, HR Consulting, HR Project Management, Organizational Design, Success Stories | 0 comments

This month’s success story is an example of how Organizational Architecture assisted its client with the launch of a new business unit by providing HR best practices in a retail environment. The National Association of College Stores [NACS] is a not-for-profit trade association representing the $10 billion campus retailing industry.  NACS represents more than 4,000 stores serving colleges, universities, and K-12 schools in the United States, Canada, and around the world; along with more than 1,000 companies supplying goods and services to campus stores.  NACS members also include higher education professionals, organizations, associations, and others interested in the industry’s vitality. NACS is headquartered in Oberlin, Ohio, with branch offices in Westlake, Ohio; Washington, D.C.; and Irvine, California. NACS recently launched a new initiative through its indiCo subsidiary to provide operational and management solutions to independent campus stores at colleges and universities across North America.  While they had provided consulting to college bookstores in the past, this new endeavor included services involving direct management of college stores.  They were already connected with Organizational Architecture through their employee benefits advisor who was aware of the deep experience we had with retail HR systems. Frank Sulen, Chief Financial Officer, said: We were connected with Organizational Architecture through a trusted advisor who knew of their experience with retail and multi-unit organizations.  Not only has OA provided consulting services to retailers, they have actually worked in management positions with several large retail organizations.   We needed help modifying our current HR processes, which were developed to support an organization with a few locations and many people in each location, allowing our HR department to support them in a direct, face-to-face fashion.  We needed help leveraging our current processes to a widely distributed model.   OA started by conducting a review of all of our current HR practices, and made recommendations on how to modify them to serve retail organizations.  Then, they developed an extensive collaboration checklist to assist us before, during, and after the process to convert stores from school management to ours.  They worked with us each step of the way to ensure that when our first college store management collaboration commenced, we could foresee any last-minute issues and develop good processes to...

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OA becomes certified as a Veteran Owned Small Business!

OA becomes certified as a Veteran Owned Small Business!

By on Jun 20, 2017 in Blog, Government and Public Sector, HR Consulting, Recognition, Success Stories, Veteran Owned Small Business | 0 comments

We are pleased to share that Organizational Architecture has been certified as a Veteran Owned Small Business.  This program is part of the US Department of Veteran Affairs and ensures that government set-aside funds are awarded to legitimate firms owned and controlled by Veterans. OA participated in a lengthy verification process over several months.  Besides the recognition of being a Veteran Owned Small Business, this certification will help us reach new clients. It will also give us opportunities to work more closely with government and other public agencies. Want to learn more about us and our human resources consulting services? Contact us and check out our blog for more helpful...

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People problems rarely “work themselves out” …so how do you address them?

People problems rarely “work themselves out” …so how do you address them?

By on Jun 7, 2017 in Blog, HR Consulting, Performance Management, Performance Management Consulting | 0 comments

When we find a client struggling through corrective action, we show them the process to manage performance effectively so that they can make better decisions about performance management outcomes. If they have not done so, we facilitate a discussion of what is expected of the role, both in terms of job duties and expected behaviors. This often helps the client focus on the specific performance issues. Scan their employee handbook and policies and procedures. Often overlooked, the descriptions of what is acceptable and what is not may be found here.  This helps develop a plan to manage performance and hold people accountable. Uncover exactly what the performance issues are. Are they related to failing to meet key performance indicators, sales or production goals?  Are they violating company policies? Do they behave in ways that are not appropriate for their role? Once the client has defined the issue, we then assist with preparing corrective action tools that can be used in coaching, corrective action, or if necessary, termination,  to ensure the process is firm, fair, and consistent. Managing poor performance is a challenge.  It’s often not pleasant, but if you can save a poor performer by learning to address performance issues clearly and thoughtfully when they arise, you’ll strengthen your business. While it may ultimately require the most drastic action such as termination of employment, in most cases effective performance management leads to performance improvement, which saves time and money on recruitment, training, and maintaining employee morale and productivity. Do you have questions about effective performance review systems?  If you need assistance with this or other human resource needs, contact us and check out our blog for more helpful...

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