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Barriers that inhibit effective communication

Barriers that inhibit effective communication

By on Apr 25, 2017 in Blog, Communication, Listening, Non-verbal, Speaking, Training and Development, Training and Development Consulting | 0 comments

Several challenging communication issues exist in today’s business environment. A clear understanding of these issues will enable you to overcome these challenges and communicate more effectively. The words you choose can mean the difference between retaining or losing an employee or a valued customer. You must be sensitive to the feelings and perceptions of others. As diversity in the workplace increases, you must avoid words that might stereotype, insult, or intimidate another person. Intercultural communication also presents a big challenge. It becomes challenging when communicating with people from another culture because the same words may have different meanings between cultures. There are three specific barriers associated with intercultural communication are tone differences, word connotation, and perceptions. Tone differences in formal and informal languages generate a message of indifference if used in an inappropriate setting. Word connotations create issues when the same word has a different meaning in another culture. Both speakers are challenged if they do not understand the meaning held by the other person in the conversation. Perceptions are held by people who speak different languages or come from varying backgrounds within the same language. Any given situation can be viewed differently, based on the language used or the cultural background. As a manager, it is your responsibility to be aware of any other possible barriers that inhibit communication between you and your employees. Do you need help developing your manager’s communication skills or other training and development needs? Contact us and check out our blog for more helpful...

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Developing effective speaking skills

Developing effective speaking skills

By on May 9, 2016 in Blog, Communication, Speaking | 0 comments

Long-term research has shown that speaking to more than one person at a time is a widely held fear by most people. To comfortably convey the spoken word to others requires considerable practice in many key areas. People usually possess one of three common speaking habits, which include: Avoiding public speaking – would rather write a memo or note to others. Providing no background information – does not want to bore anyone. Using big words – wants to impress everyone. Without the ability to communicate confidently and effectively, you may lose respect. The biggest source of listener boredom is when the speaker is long-winded! Important points of the conversation are lost due to wordiness. Some people will actually shift their attention completely away from the speaker and begin concentrating on anything but the meeting. If you have ever perceived that your audience has lost interest during a weekly meeting or during other conversations, perhaps they are victims of verbosity. You may become a more concise speaker by Narrowing the focus of your discussions. Editing out non-essential information. Noting how others are responding during your meetings or discussions; lost eye contact indicates you are drifting off the subject. Privately asking a reliable friend or co-worker if you are too wordy; use pre-established signals to subtly indicate that you are drifting. Keeping answers to questions as brief and clear as possible. Asking audience members to summarize key points to verify that you have communicated clearly. Established habits are hard to break. Use every occasion to rehearse speaking more concisely. Watch for new postings on workforce strategy here on our blog, as well as Facebook, LinkedIn,...

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